Orders Stored in Your Database
Every MonsterCommerce e-commerce software package uses SQL Server 2000,
which drives the dynamic functionality of your online store. This
database is fully setup and ready to store and safely maintain all of
your valuable order information and customer histories. The database is
fully setup and comes ready to accept data through your online
administration panel. |
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Customers Can View Order History
Through the order login area, customers can track their orders, view
their history, and save their personal information for future
"quick-checkout". When customers view their order history, they will
also have the added benefit of a "Reorder" button adjacent to each
previous order to make it even easier to re-place previous orders. This
feature is great for supply companies or restaurants or grocery stores
that have people who consistently place repeat orders.
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Automated Confirmation Emails
The MonsterCommerce e-commerce software includes automated confirmation
email functionality to update customers throughout each step of the
fulfillment process. Through the administration panel, you can notify
customers when an order has been received, processed, and shipped. The
email that notifies the customer that an order has shipped will contain
full tracking information as well as a tracking link for quick
tracking.
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All Customer's Data is Stored in Database
Store all of your customer information such as name, email address, and
phone number, so that you can retrieve it at a later date for
promotional or informational purposes. |
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Greet Repeat Visitors
After a customer has either created a profile or made a purchase in
your store, you can choose to greet them - by name - whenever they
return. Features like this help to build credibility and loyalty among
your customer base, both of which are vital in the success of an online
business. Our e-commerce software makes these steps easy! |
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Saved Shopping Carts
Customers who are interrupted while shopping in your store will be able
to return days or even weeks later and have their items waiting for
them in their shopping cart. You can set the amount of time that you
want the system to store the customers' carts!
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Customer Profiles and Order History
Customers can not only create profiles for themselves but they can also
view their order history making repeat purchases even faster and
easier. They can view all of their previous orders in a list format and
buy right from that list.
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Real-time Order Tracking for Customers
Your customers can track both the status of their orders and the
location of their shipment. Your storefront will contain a login area
where customers can access real time order tracking information as well
as any notes posted regarding their order by you.
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